Privacy Policy

Effective Date: October 25, 2023 (Last Updated: March 22, 2026)

1. Introduction

Welcome to EmbedCrest Technology Pvt. Ltd. We are committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy describes how we handle "Personal Data" — information that identifies you or can be linked to you — when you interact with our website, contact us for engineering services, or engage us for embedded systems and IoT projects.

2. Personal Data We Collect

We collect data through the following channels:

From You Directly:

  • Contact Information: Name, email address, phone number, and company name submitted through our contact form or project inquiry.
  • Project Details: Technical requirements, specifications, and documentation shared during consultations and project engagements.
  • Payment Information: Billing details processed through secure third-party payment processors for our engineering services.

Automatically:

  • Website Usage: IP addresses, device types, browser versions, and interaction logs when you visit our website.
  • Essential Cookies: Technologies required to maintain your session and remember your preferences.

3. How We Use Your Data

We process your data for the following purposes:

  • Service Delivery: Managing project engagements, delivering embedded systems engineering services, and communicating project updates.
  • Pre-Sales Consultation: Analyzing your requirements to provide accurate proposals, timelines, and cost estimates.
  • Safety & Security: Protecting the confidentiality of your intellectual property, project specifications, and proprietary information.
  • Communication: Sending project updates, technical notifications, and responding to your inquiries.

4. Sharing of Personal Data

We do not sell your personal data. We only share information with:

  1. Service Providers: Trusted subprocessors who provide hosting, analytics, and payment processing services.
  2. Legal Requirements: If required by law to protect our rights or comply with a judicial proceeding.
  3. Project Collaborators: Third parties you explicitly authorize to participate in your engineering project.

5. Intellectual Property & Confidentiality

All project-related information, including firmware source code, hardware designs, technical specifications, and engineering documentation shared during engagements, is treated as strictly confidential. We execute Non-Disclosure Agreements (NDAs) upon request and follow ISO/IEC 27001:2013 information security practices to safeguard your proprietary data throughout the project lifecycle.

6. Your Rights & Choices

Depending on your location, you have the following rights regarding your data:

  • Access & Portability: Request a copy of the data we hold about you.
  • Correction: Update inaccurate contact or account information.
  • Deletion: Request that we erase your personal data.
  • Withdraw Consent: Opt-out of non-essential cookies via your browser settings.

7. Security and Retention

We use industry-standard encryption (TLS) for data in transit and at rest. We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or as required for ongoing project support and maintenance.

8. Contact Us

If you have questions about this policy or our data practices, please contact us at:

Email: contact@embedcrest.com